I saw nothing to alert me but you could easily implement something when this is a known problem and you have a responsibility to try and do something about the misuse of the app you’ve created. It would be good if you did the same, such as put a pop up or banner or words on a first photo to alert people at the point of installation. I’ve seen 02 issue warnings via text when scammers try at access stuff, that saved me. The company has a responsibility to do that at least. Something should be done to warn people when they download it. I realise this is not the fault of the app developer, but it is a known issue and there’s a moral duty of care to consumers who use this app. I downloaded the app but didn’t go no further or give access. Luckily I realised it was a scam as there were too many red flags, such as my device and Virgin not being on same network. I was contacted today by a person with a Nigerian accent claiming to be from virgin media and trying to access my device using this app. It’s no good having help sections to go to, something needs to alert people from the outset. The app is good but my review is about your lack of action on this. Many people are only getting saved by reviews. Enter the ID from this app into the Partner-ID fieldįair enough this isn’t your fault but I’ve downgraded my review as I can see you are not trying to warn people and I think you have an ethical responsibility to do so.
Technicians can chat, transfer files back and forth, view device information, push settings, and much more.
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